We are well aware that the process verification can cause a lot of no questions, but thanks to this article, you You can handle this case in no time!
To successfully verify your account, we need you will need only 3 documents:
Let's take a closer look at each step:
To confirm your identity, it will be suitable passport or driver 's license. You can provide a high-quality color scanned copy or photo of the document. International passport it should be in an expanded form, where both pages are completely included in the frame and the whole the information is clearly visible.
If you are uploading a driver 's license, then you must provide photos of the document from two sides sides'. It is also important to note that identity document, must be valid for at least another 6 months after the verification date.
2. Selfie
For the best quality, it is recommended use the main camera of the phone and find a more illuminated place.
As such a document, you can provide a receipt for payment for services Housing AND communal services. A bank statement will also be suitable for us (as for the consulate or a certificate of if there is an account), an account statement or by a credit card.
Your name and address must be indicated on the document. last name, date and issuing authority. Important note that this document should be released no earlier than 3 months in advance before the date of submitting the verification request.
*We do not accept mobile phone bills,
insurance and medical documents in
as an address
the document.
All three documents are yours
you can download it in the settings of your
account via the mobile app.
After successful download, we will check
your documents will be submitted within 1-2 business days
days and we will inform you about the result by
by mail.
If any document has been rejected, then you will definitely be explained the reason and they will help you choose the right option. Most often, the problem is caused by quality the sent photo, or we can You will need an original electronic a variant of the document.
If you have any questions or you faced difficulties in the process after verification, then feel free to write to our The support team! We are always very We are worried about you and are happy to help.
Please note: According to UK legislation and paragraphs 3.4 and 12 of our document Terms and Conditions, we can ask you to provide additional documents.